FutureNow Intract is a CRM solution which can help your business streamline
your business interactions with your clients and customers. You can now maximize
business by effectively converting your leads to prospects and prospects to customers;
thereby getting the most out of your sales pipeline.
You can manage your sales team, organize activities and subsequent follow ups; manage
accounts, contacts and opportunities and tune your sales engine to increase business.
FutureNow Intract helps you manage your marketing campaigns by sending out personalized
emails to subsets of your contacts database. You can also track the effectiveness
of your campaign from within the system.
The system allows you to track inventory and targeted price books, generate and
track all your quotes, sales orders and invoices. Intract helps you streamline your
order processing; thereby significantly shortening the gap from sales to finance.
FutureNow Intract also facilitates customer service by allowing you to keep track
of raised support calls. You can assign ownership upon support calls, ensure follow-up,
provide a customer self service portal and monitor service levels.
With detailed extensive reporting features and summary dashboards, you have access
to performance statistics at the click of a button. Outlook integration tools also
help simplify the entire process for your business.
Product Features
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Marketing and Sales Force Automation
- Lead Management
- Campaign Management
- Account & Contact Management
- Opportunity Management
- Sales Quotes
- Mass Mailing
- E-mail Templates
- Mail Merge Templates
Customer Support
- Trouble Tickets
- Knowledge Base
- Customer Self Service (Customer Portal)
- Online Knowledge Base
Inventory Management
- Products Catalog
- Price Books
- Vendor Management
- Purchase Orders
- Sales Orders
- Invoices
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Team and Activity Management
- To Dos, Meetings & Calls
- User Management
- Profiles
- Roles
- Groups
- Organization-level Access Control
- Recurring Events
- Shared Calendar
- Activity History
- E-mail Notifications
- Notes
Third Party Integrations
- General Email Clients
- Outlook Plug-in
- Office Plug-in
- Thunderbird Extension
- RSS Feeds
Reports and Dashboards
- Key Metrics
- Customizable Reports
- 20 Pre-built Reports
- 20 Pre-built Dashboards
- Report Folders
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